Refund policy

Nail polish is supposed to make you happy.

If for some reason you are dissatisfied, please reach out and let us know at holla@lacquistry.com. 

We will make your order right by either sending a replacement if available or offering a refund, or store credit if that is deemed the best course of action. Refunds will be determined on a case-by-case basis.

If your item arrives broken or damaged send us a picture within 3 days. If the item is in stock, we will send you a replacement. If we are unable to replace a broken or missing item, you will have the choice of a refund or store credit.

You can always contact us for any return question at holla@lacquistry.com. or use the chat feature.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on gift cards. Once you have chosen store credit it cannot be changed into a monetary refund.